Find the answers to all of our most frequently asked questions.

Do you offer short-term storage?

Yes, we offer flexible short-term storage options that are ideal for moving house, renovations, travel, or temporary business storage needs.

Can I access my storage unit anytime?

You can access your storage unit during facility access hours using your secure PIN entry system. This ensures both convenience and security for all customers.

Can businesses use Stockade Storage?

Absolutely. Many Australian businesses use Stockade Storage to safely store tools, equipment, documents, excess stock, and seasonal items. Our secure and flexible storage options offer a cost-effective alternative to leasing larger commercial premises.

How do I choose the right storage unit size?

Choosing the right unit depends on what you need to store. Small units are ideal for boxes and personal items, medium units suit apartment contents, and larger units are suitable for full household storage or business inventory. If you’re unsure, our team can help recommend the right size based on your requirements.

What can I store in a storage unit in Caboolture?

You can store a wide range of personal, household, and business items, including furniture, boxes, clothing, appliances, documents, tools, business equipment, and stock. Selected units can also accommodate vehicles such as cars, trailers, and boats depending on size availability. Our storage units are designed for both short-term and long-term storage needs.

How secure are your storage facilities?

Stockade Storage provides a secure storage environment with 24/7 CCTV monitoring, controlled gate access with PIN entry, and monitored security systems. Each unit is individually locked by the customer, ensuring complete privacy and protection of stored items. Our facility is designed to give customers peace of mind when storing valuable belongings.

What is self storage and how does it work?

Self storage is a flexible solution for storing household or business items when space runs out. At Stockade Storage in Caboolture, you rent a secure storage unit, store your items, and keep your own padlock for full control. Access is available during facility hours, making it convenient for both short-term and long-term storage needs.

How do I get started?

Getting started is simple. Contact Stockade Storage to check availability, complete your booking, and verify your details. Once confirmed, you will receive your access PIN and unit information. You can move in immediately after setup.

Do you have discounts for long term storage rental?

Yes! At Stockade Storage, we understand that many of our customers need storage for extended periods, whether it’s for ongoing business use, long-term renovations, or storing household items while relocating. That’s why we offer flexible options and discounted rates for long-term rentals.

Can I drive my trailer up to my unit door?

Yes! All our units are conveniently located on the ground level with easy driveway access. This means you can drive a trailer, small van, or car directly up to your unit, making it simple to load and unload your belongings without extra effort. Our design ensures you don’t need to carry heavy or bulky items long distances, saving you time and effort. Whether you’re moving furniture, business equipment, or larger items, our accessible units make the storage process as smooth and hassle-free as possible.

​Can I give my PIN Code to someone else so they can access my unit?

​We strongly recommend that you do not provide your code to others. All entries and exits to the facility are logged according to the PIN Code used. You are responsible for everyone that enters the facility using your PIN Code.

Are there any hidden costs?

No. There are no additional costs to signing a rental agreement. You will need to pay your first month upfront and rental payments are made one month in advance. Add-On options (move in kits, pallet racking etc.) are available at sign up. If you do not leave your unit clean or leave rubbish in the facility, we reserve the right to charge a cleaning fee.

Can I store caravans, boats, and cars at your Self Storage Facility?

Yes! At Stockade Storage, we offer a range of storage space self storage options specifically designed to accommodate larger vehicles such as caravans, boats, and cars. Our facility has multiple units and hardstand areas with enough space to safely store vehicles of different sizes. Our team can help you choose the right self storage solution based on your vehicle type and storage duration, ensuring a convenient, secure, and hassle-free experience every time.

Can I share my PIN?

​We strongly recommend that you do not provide your code to others. All entries and exits to the facility are logged according to the PIN Code used. You are responsible for everyone that enters the facility using your PIN Code.

What happens if I get behind in rent?

If your account falls into arrears, you will be denied access to the facility, as your PIN Code will not work. Please do not be offended as full access will resume once your account has been paid. If the rent remains unpaid, your storage unit will be overlocked.

What can’t be stored in a unit?

For safety and compliance reasons, hazardous materials, illegal goods, stolen items, perishable food, flammable substances, and environmentally harmful items cannot be stored in our facility.

Is there a minimum storage period?

Yes, the minimum storage period is one month. After that, storage is flexible and can be extended or adjusted based on your needs.

How do I pay?

You can contact us and we can send you an online move in link to your phone or email. Once this is complete, we have received payment and verified your ID, we send you a PIN for the gate and map showing the location of your space. You’re then good to go, just don’t forget to bring your own padlock.

Do I need insurance?

Insuring self-storage items is highly recommended. Check your current House and Contents Insurance first, as many policies already cover items in storage.For comprehensive cover, Stockade Storage is an Approved Facility with SELF STORAGE INSURANCE AUSTRALIA (SSIA). Insurance is not mandatory but offers peace of mind. Stockade Storage does not sell insurance; it is a separate product from a third party.Get a no-obligation quote here:https://myportal.insure/ssia/storage-quote?steps=1&facility_id=eb97e4af-e136-4050-b6da-9dee3603cbdeReview SSIA Terms & Conditions here:https://www.ssia.au/

What happens if I lose the key to my storage unit or forget my PIN?

We can resend the PIN Code to you or allocate you a new one. We do NOT hold keys for your unit so you will need to replace the lock if you lose your keys.

Do the storage units have concrete or gravel floors?

All our units have concrete floors and have been fitted with Vermin Protection.

​​Where is the Self Storage Facility located?

We are located at 135 Tomlinson Road, Caboolture. 5-minute drive to the Bruce Highway 5-minute drive to the heart of Caboolture, 10-minute drive to Morayfield.